Banner FAQ

AQUACUBIC

FAQ

FAQ

  • Are you a factory or trader?

    A We are a professional manufacturer for faucets and sinks from 2010.
  • How many years quality guarantee for your products?

    A We provide 5 years quality guarantee.
  • What is your MOQ?

    A
    Our MOQ is 100-200 pcs per item per finish. For the first trial order or some regular products, the quantity can be 50 pcs. Meanwhile,
    we stock some products in USA. US Customers can also directly buy from us for small quantity if we have stocks there.
  • Can your factory print our logo/brand on the product?

    A
    Our factory can laser print customer’s logo on the product. Customers need to provide us a logo usage authorization letter to allow us to print customer's logo on the products.
  • Can I visit you?

    A Yes. Our factory is in Zhongshan city, Guangdong, China. Welcome to visit our factory. Look forward to meeting with you.
  • How do you produce PVD Nano sinks ?

    A We have PVD equipment in our factory, we can proceed the full PVD Nano process in our factory.
  • How many colors for your PVD Nano sinks?

    A We have pewter, gunmetal black, rose gold and matte gold colors.
  • What dimension of the kitchen sinks can you provide ?

    A Actually we can customize the products to any dimension as per customer requirement.
  • How can I get some samples?

    A We can accept small order in the first order and make production once we confirm the sample order. The sample order will include the sample costs and air freight costs.
  • What certificates do you have?

    A
    We have CUPC certificate for North American market and CE for European market.
     
  • What to do if not satisfied with the quality?

    A Quality is our first priority for running our business. We strictly control product quality, and strictly follow up ISO 9001 and S6 system to minimize the defective rate. In case of any defective products, pls kindly let us know and provide the relevant pictures/video for reference. We will compensate for you and find out how to eliminate the defects ultimately.
  • Do you have warehouse? How can I buy a few products and not big quantity?

    A
    We have warehouse in USA and stock some of our products there, so you can contact our sales person to check what you can buy from us directly. Our warehouse staff can handle the transportation to your home directly.
     
  • What other service can you offer?

    A
    1. On time delivery;
    2. One-stop solution for bathroom and kitchen products. We help many contractors to load different products into one container to minimize their cost.
    3. 24/7 service;
    4. DDP service available. Deliver products directly from our warehouse to your warehouse.

OUR PRODUCTS

CONTACT US

  928, 128 Ji Nian Road, Baoshan District, 
      Shanghai, China.
  0086-21-61172575
  0086-18930489806
  info@aquacubic.com.cn
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